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Tickets — priority, client, assignee

IDSubjectPriority
HD-1102Homepage copy revisionsMedium
HD-1101Checkout button colorMedium
HD-1100Newsletter signup bugMedium
Open tickets
6
Resolution rate
94%
Trusted by agencies and teamsARHKSABuilt for agencies who want one system, not another tab
0
Core modules
0
Activity tracking
0
Unified workspace
0
Status-update meetings needed
Features

Every agency workflow, redesigned as one clean system.

From the first client request to the final invoice, Agenex keeps the full operation visible, assigned, and moving.

Help Desk

Help Desk & Ticket Management

Track, assign, and resolve every client and internal request with priority levels, types, attachments, and a full activity log.

Delivery

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Plan projects, assign tasks with milestones and deadlines, and watch progress update automatically as work moves forward.

Sales

Leads & Sales Pipeline

Capture leads from any channel, move them through stages with proof of work attached, and track estimated deal value end to end.

Finance

Finance & Billing

Log income and expenses, track client balances, and see completed-work cost roll up automatically as milestones finish.

Operations

Attendance & Asset Tracking

Check-in/check-out, breaks, leave requests, and corrections in one place — plus a full register of company equipment and who has it.

People

Employee Profile Management

Centralize employee records, roles, and contact details in one place, so every team member's information stays accurate and easy to find.

Help Desk

Never lose requests again.

Every request lands in one place. Set priority, type, assignee, and status. Post internal notes your client never sees.

  • Track by ticket ID, client, and assignee
  • Internal comments, attachments, and proof of work
  • Activity log shows every status and assignment change
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Ticket Detail · HD-1102Medium

Homepage copy revisions

ClientLighthouse Capital
AssignedA. Khan
TypeFeedback
StatusOpen
Ticket created and assigned to A. Khan
Attachment uploaded: screenshot-proof.png
Internal note added for review
Projects

Clarity on every deliverable.

From planning to completion — set milestones, assign tasks, log time, and see live progress on every project.

  • Project cards with Planning, Active, On Hold, and Completed states
  • Per-task deadline, priority, milestone, and assignee
  • Progress is calculated as tasks move across stages
See the projects board
Projects Board · Live delivery pipeline
Planning 2
Lighthouse Rebrand
S. Malik
Atlas Onboarding
Complete
Active 2
Nova Robotics Site
billing setup
Internal Tools
UI polish
Review 1
Lighthouse Capital
kickoff pending
Trusted by operators

Designed for agencies that need control, not another tab.

★★★★★

We finally see every client request, task, and handoff in one system. Support feels organized instead of reactive.

AR
Ayesha Rahman
Founder, PixelForge Studio
★★★★★

The ticket form and project board replaced three separate tools for us. The team knows what changed without asking twice.

HK
Hamza Khan
Ops Lead, GrowthGrid
★★★★★

The Advance Package makes sense for agencies that want the whole operating system installed and ready to run.

SA
Sara Ahmed
PM, Northline Creative
Pricing

Simple pricing for every stage of your agency.

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$40/month
Everything Agenex offers for your workspace, at one flat monthly rate.
  • Full Agency Management System
  • Sales Pipeline (Leads)
  • Client Records & Billing
  • Projects & Tasks Management
  • Finance & Billing System
  • Employee Check-in / Attendance
  • Help Desk Support
  • Asset & Ticket Tracking

Advance Package

Customcomplete setup
The full Agenex system, set up and running across your whole agency.
  • Everything in Full Access
  • Setup & Onboarding Support
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